At Fluent Business English Training, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and protect the data you provide to us when you interact with our services, visit our website, or engage with our training programs.
We collect various types of information to provide and improve our services. When you contact us for a consultation or enroll in our training programs, we collect personal information such as your name, phone number, professional details, and any other information you choose to provide. This information is necessary to deliver our services effectively and maintain communication with you throughout your training journey.
When you visit our website, we automatically collect certain technical information through cookies and similar technologies. This includes your IP address, browser type, operating system, pages visited, time spent on pages, and referring website addresses. This data helps us understand how visitors use our website and allows us to improve user experience and website functionality.
We use the information we collect for several legitimate purposes. Primarily, we use your data to provide the training services you have requested, communicate with you about your programs, and respond to your inquiries. We analyze usage patterns to improve our website and training offerings, ensuring we meet the evolving needs of our clients. Your information also helps us send relevant updates about our services, though you can opt out of marketing communications at any time.
We implement robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our systems employ industry-standard encryption protocols, secure servers, and regular security audits. Access to personal information is restricted to authorized personnel who need the information to perform their job functions, and all staff members are trained on data protection principles.
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted service providers who assist us in operating our website or conducting our business, provided they agree to keep this information confidential. We may also disclose your information when required by law or to protect our rights, property, or safety, or that of our clients or others.
You have several rights regarding your personal information under applicable data protection laws. You have the right to access the personal information we hold about you and request corrections if it is inaccurate or incomplete. You can request the deletion of your data, though we may need to retain certain information for legal or administrative purposes. You also have the right to object to certain types of processing and request that we restrict how we use your data.
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. The specific retention period depends on the nature of the information and the purpose for which it was collected. When we no longer need your information, we securely delete or anonymize it.
Our website may contain links to external sites that are not operated by us. We have no control over the content and practices of these sites and cannot accept responsibility for their privacy policies. We encourage you to review the privacy policy of any website you visit through links on our site.
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new policy on this page with an updated revision date. We encourage you to review this policy regularly to stay informed about how we protect your information. Your continued use of our services after changes are posted constitutes your acceptance of the updated policy.